Privacy Policy

Last updated: September 11, 2025

1. Introduction

GrabVid ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video download service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

  • Video URLs that you submit for download
  • Language preferences for our interface
  • Any feedback or communications you send to us

2.2 Information We Collect Automatically

When you use our service, we may automatically collect certain information, including:

  • IP address and general location information
  • Browser type and version
  • Device information and operating system
  • Usage patterns and service interaction data
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our video download service
  • To process your download requests and deliver the requested content
  • To improve our service functionality and user experience
  • To analyze usage patterns and optimize service performance
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and enforce our terms of service
  • To communicate with you about service updates or important notices

4. Data Processing and Storage

4.1 Real-Time Processing

Our service is designed to process video download requests in real-time. We do not store the videos you download on our servers. All video content is processed temporarily and then delivered directly to your device.

4.2 Data Retention

We retain different types of information for different periods:

  • Download URLs: Processed immediately and not stored
  • Usage Analytics: Retained for up to 24 months for service improvement
  • Technical Logs: Retained for up to 90 days for security purposes
  • Communication Records: Retained as necessary to provide support

5. Information Sharing and Disclosure

5.1 We Do Not Sell Your Data

We do not sell, trade, or otherwise transfer your personal information to third parties for commercial purposes.

5.2 Limited Sharing

We may share your information only in the following limited circumstances:

  • With service providers who assist us in operating our platform (under strict confidentiality agreements)
  • When required by law or to respond to legal process
  • To protect our rights, property, or safety, or that of our users
  • In connection with a business transfer, merger, or acquisition

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your language preferences
  • Analyze service usage and performance
  • Provide personalized user experience
  • Ensure service security and prevent abuse

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our service.

7. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • SSL encryption for all data transmission
  • Secure server infrastructure with regular security updates
  • Access controls and authentication systems
  • Regular security audits and monitoring
  • Employee training on data protection practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing activities
  • Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. International Data Transfers

Our service may involve the transfer of your information to countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information during international transfers.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Third-Party Services

Our service may contain links to third-party websites or services. This Privacy Policy does not apply to third-party services. We encourage you to review the privacy policies of any third-party services you access through our platform.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@grabvid.top
  • Website: Contact form available on our website
  • Response Time: We aim to respond to all privacy inquiries within 30 days

This Privacy Policy is effective as of the date listed above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.